From first ring to sorted — here is the process
No apps, no forms, no hold music. Calling our travel desk is designed to be the simplest way to get flight help.
- Call us
- Tell us your trip
- We handle it
Three simple steps to get your flight sorted
From first ring to resolved — here is exactly what happens when you call.
- 1
Call Us
Tap the call button and connect with a travel expert in moments — no apps, no forms.
- 2
Tell Us Your Trip
Share your dates, destination and any preferences. We listen and confirm the details with you.
- 3
We Handle It
We book, change or cancel your flight and walk you through the next steps and any options.
What to have ready before you call
You do not need everything, but these details make the call faster.
Your travel dates and flexibility
Know your ideal dates, and whether you can shift them by a day or two. Flexibility often unlocks better fares and smoother changes.
Departure city and destination
Tell us where you are flying from and to. If nearby airports work for you, mention them — it can widen your options.
Number of travellers and names
Have the count ready, plus full names as they appear on IDs or passports if you are booking, so the details are correct the first time.
Any existing booking reference
If you are changing or cancelling an existing trip, your booking reference speeds things up. Missing it? We can still help.
Questions about calling us
A few quick answers before you dial.
Just tap any call button on this page to reach our travel desk. Tell the agent your departure city, destination and travel dates, and we will walk you through available flight options and book the one you choose.
Ready to book, change or cancel your flight?
One call is all it takes. Our US-based travel desk is open 24/7, every day of the year.
Available 24/7 • Free to call • No obligation